We offer a 60 day (from delivery) warranty on MacRae Naturals jewelry. This will cover damaged/defective beads, string, and clasps from all jewelry purchased through our website. All you need to do is cover shipping!
Send your jewelry and confirmation/order number in apaddedenvelope to:
Attn: Warranty (Your order number)
5222 FM 1960, Suite 210-B
Houston, TX 77069
We are not responsible for lost or damaged jewelry during shipping so please make sure you use a padded envelope.
Please note: This does not cover stretched jewelry or items sold in our live sales on social media. This also does not cover water damage to soft crystals such as selenite.