Returns

Want to return a non-custom item? No problem! If you have purchased a return label, it will be emailed to your email address on file. You have 24 hours to print the label.  Just fill out this form, and send your unworn (and non-custom) jewelry, with your order number, to:

MacRae Naturals
Attn: Returns (order number)

16757 Squyres Rd. Suite 103 
Spring, TX 77379

We are not responsible for lost or damaged jewelry during shipping so please make sure you use a padded envelope.
We only accept returns of new, non-custom jewelry, within 14 days of delivery. We do not cover return shipping costs. To order a new piece please place a new order.



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