Bracelet on Elastic Repair Slot - purchase separately

This listing is for a repair of broken/damaged Bracelets strung on elastic that are one year old or less. Please purchase repairs separately from new jewelry, no discounts are allowed for repairs.

To repair all pieces, they will need to be completely restrung.

  1. Contact us for your repair code.
  2. Purchase this repair slot with or without a prepaid shipping label.
  3. Print your order confirmation page, or write a note with your order number.
  4. If you have purchased a return label, it will be emailed to your email address on file. You have 24 hours to print the label. 
  5. Send your broken jewelry and confirmation/order number within 12 days, in a padded envelope to:

MacRae Naturals
Attn: Repairs (Your order number)
16757 Squyres Rd., Suite 103
Spring, TX 77379 

*Limit of 2 repairs per piece of jewelry*

We are not responsible for lost or damaged jewelry during shipping so please make sure you use a padded envelope.

Please allow up to 12 days turnaround from day received.

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