Necklace Repair Slot - purchase separately

Rated 5.0 out of 5
5 Reviews

This listing is for a repair of broken/damaged necklaces strung with knotted string and a screw clasp, and sterling silver chain necklaces, that are one year old or less.
We will not add length. Please purchase repairs separately from new jewelry, no discounts allowed for repairs. 

To repair all pieces, they will need to be completely restrung and the screw clasp replaced.

  1. Contact us for your repair code.
  2. Purchase this repair slot with or without a prepaid shipping label.
  3. Print your order confirmation page, or write a note with your order number.
  4. If you have purchased a return label, it will be emailed to your email address on file. You have 24 hours to print the label. 
  5. Send your broken jewelry and confirmation/order number within 12 days, in a padded envelope to:

MacRae Naturals
Attn: Repairs (Your order number)
16757 Squyres Rd. Suite 103
Spring, TX 77379 

*Limit of 2 repairs per piece of jewelry*

We are not responsible for lost or damaged jewelry during shipping so please make sure you use a padded envelope. 

Please allow up to 12 days turnaround from day received.


average rating 5.0 out of 5
Based on 5 reviews
  • 5 Stars
    5 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    0 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    0 Reviews
100% of reviewers would recommend this product to a friend
5 Reviews
Reviewed by Joyce S., from United States
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Beautiful job! So thankful.

Beautiful job! So thankful.

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Reviewed by Susanne N., from United States
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

So happy to get it

So happy to get it back!! Seems brand new!!

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Reviewed by Jamie H., from United States
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Broken clasp

Thought they did an excellent job on the repair. Just too bad that they have to restring the whole necklace to repair the clasp.

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Reviewed by Diana M., from United States
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Absolutely the best quality and

Absolutely the best quality and they WORK!

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Reviewed by Danielle D., from United States
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Necklace repair

You all did a marvelous job on my angel babies priceless necklace! He loves the new light blue string in it. Thank you for keeping our priceless possession in the best of care. We love all of our necklaces!

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