Jewelry Repair Slot - purchase separately

Rated 4.5 out of 5
Based on 2 reviews
Description

Please purchase repairs separately from new jewelry, no discounts allowed for repairs. 

This listing is for a repair of broken/damaged bracelets, anklets, and necklaces, strung on elastic or string with a screw clasp. Final sale items qualify for repairs.
We will not add length.

If we have to replace lost/broken beads, it’s priced per inch and will be invoiced before shipping.

Repair costs are as follows: $5.00 charge for each bracelet (on elastic) and $15.00 charge for each necklace or knotted bracelet/anklet. 

If your order is over 1 year old, you will receive an additional invoice for $10.00.

To repair all pieces, they will need to be completely restrung.

  1. Purchase this repair slot with or without a prepaid shipping label.
  2. Print your original order confirmation page, or write a note with your original order number.
  3. If you have purchased a return label, it will be emailed to your email address on file. You have 24 hours to print the label. 
  4. Send your broken jewelry and confirmation/order number within 12 days, in a padded envelope to:

MacRae Naturals
Attn: Repairs (Your order number)
16757 Squyres Rd. Suite 103
Spring, TX 77379 

*Limit of 2 repairs per piece of jewelry*

We are not responsible for lost or damaged jewelry during shipping so please make sure you use a padded envelope. 

Please allow up to 12 days turnaround from day received.

FAQ

Avoid soaps, perfumes, hairspray, detergents, and oils on your jewelry. When using sandalwood or lava with essential oils, allow time for the oils to dry before stacking with other jewelry.

Avoid rubbing roughly or scrubbing your jewelry.

Remove all jewelry before bathing and swimming.

Your jewelry is fragile, please handle with care.

Using high-quality crystals and Baltic amber, we do not sell a product we don't believe in or recommend. Each order is made by a stay-at-home mom and comes with a MacRae Naturals linen pouch for safekeeping.

Because of the natural nature of our jewelry, colors, shapes, and sizes of beads may vary.


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