This listing is for converting a piece from elastic to string OR from string to elastic that is one year old or less.
Please purchase separately from new jewelry , no discounts allowed for restrings.

When going from elastic to string, we often recommend adding half an inch, but it is not required and is based on personal preference. This is due to elastic having more give than string, and thus makes it easier to get on/off.

To restring all pieces, they will need to be completely restrung and the screw clasp replaced (if applicable).

1. Contact us for your repair code.
2. Purchase this conversion slot.
3. Print your order confirmation page, or write a note with your order number.
4. Send your broken jewelry and confirmation/order number in a padded envelope to:

We are not responsible for lost or damaged jewelry during shipping so please make sure you use a padded envelope.

Please allow up to 12 days turnaround from day received.