Please purchase repairs separately from new jewelry, no discounts allowed for repairs.
This listing is for a repair of broken/damaged bracelets, anklets, and necklaces, strung on elastic or string with a screw clasp. Final sale items qualify for repairs.
We will not add length.
If we have to replace lost/broken beads, it’s priced per inch and will be invoiced before shipping.
Repair costs are as follows: $5.00 charge for each bracelet (on elastic) and $15.00 charge for each necklace or knotted bracelet/anklet up to 22”. Please contact customer service for custom repair pricing for Malas or necklaces longer than 22”.
If your order is over 1 year old, you will receive an additional invoice for $10.00.
To repair all pieces, they will need to be completely restrung.
- Purchase this repair slot with or without a prepaid shipping label.
- Print your original order confirmation page, or write a note with your original order number.
- If you have purchased a return label, it will be emailed to your email address on file. You have 24 hours to print the label.
- Send your broken jewelry and confirmation/order number within 12 days, in a padded envelope to:
Attn: Repairs (Your order number)
7717 Louetta Rd. #12025
This is a PO Box, do NOT request signature upon delivery.
*Limit of 2 repairs per piece of jewelry*
We are not responsible for lost or damaged jewelry during shipping so please make sure you use a padded envelope.
Please allow up to 12 days turnaround from day received.