If you have any issues with the product please email us at email@example.com so we can do our best to correct it for you. All custom jewelry is made just for you and is non-refundable. It is the buyers responsibility to measure their child/self for the proper length, MacRae Naturals, LLC. is not responsible for jewelry that is made to your specifications and does not fit.
Once a custom order is started/completed you cannot cancel or change your order or be refunded.
MacRae Naturals is not responsible for any damages done during shipping or thereafter. You can purchase postal insurance for an additional fee to cover damages during shipping.
We will restring jewelry for a $10+ fee on teething jewelry and $15+ on adult necklaces, plus the cost of shipping.
All children wearing jewelry should be supervised at all times. The jewelry, even with safety features, can be a choking hazard and should be worn only with adult supervision. MacRae Naturals, LLC is not responsible for any damages or even death of any persons and the buyer assumes all responsibility. Please enjoy our jewelry responsibly
You may purchase merchandise from this Web site by using any one of the payment options listed in checkout. MacRae Naturals, LLC. reserves the right to change its payment procedures at any time without prior notice to you. All non-custom jewelry is guaranteed for 30 days from purchase date. MacRae Naturals, LLC. will issue a refund (minus shipping costs) on non-custom jewelry only when undamaged items have been returned and are in our possession.